If an emergency occurs during office hours, you should phone us as soon as possible on (01595) 694986. 

Out of office hours, in the first instance, you should try to contact the relevant emergency contractor listed below. Remember to inform us of the problem as soon as possible afterwards, otherwise we will not accept responsibility for the repair cost. If you cannot get hold of an appropriate contractor, then you should call our out of hours number - 07818 594 752.

Only call Scottish Water or Scottish Hydro-Electric for enquiries about your bill, or to report a burst pipe or other problem outside your house.

Water and Plumbing

J K Pottinger
40 Bruce Crescent,
Lerwick
Tel: (01595) 69 2651
Mobile: 07774 949 374
N & J Shearer
3 Burgh Road
Lerwick
Tel: (01595) 69 5894
or 07736 541 498
E & H Building Contractors
David Gillie
Mobile: 07831 210 580

All Trade Types

Garry Leask
Midfield,
Whiteness
Tel: (01595) 840 747
Mobile: 07836 329 662
E & H Building Contractors
Baillister
Tingwall
Tel: (01595) 840 222
Ninian Johnson (Yell and Unst only) Tel: (01957) 711362
Mobile: 07887 755 540

For Whalsay Only

Leasks Electrics
Harlsdale,
Symbister
Tel: (01806) 566 546
or (01806) 566 510
D Williamson Electrical  Tel: 07584 562 466

External Problems

Scottish Water
PO Box 11660,
Lerwick
Tel: 0845 743 7437
Enquiries: 0845 602 8855
Scottish Hydro-Electric
Gremista,
Lerwick
Emergencies: 0800 300 999
Enquiries: 0800 300 000

Electrical

RB Electrical
24 Bakland
Lerwick
Tel: (01595) 69 5084
Mobile: 07769 713 823
George Robertson Ltd
3-4 Carlton Place,
Lerwick
Mobile: 07879 870 987

For Unst Only

Ninian Johnson Mobile: 07887 755 540

General

Hjaltland Housing Assoc
2 Harbour Street,
Lerwick
Mobile: 07818 594 752