What constitutes an Emergency?

Electricity
	Mains electrical supply failure (other than a power cut), or
	Dangerous fault
Water
	Water supply failure (a burst pipe or tank)
Drainage
	Drain blocked with a serious leakage, or
	Blocked or totally unusable WC (if only one in the house)
Heating
	Total heating system breakdown in winter (aged, disabled, young baby in household or other special needs)
People at risk
	Elderly or infirm tenant is at risk or is locked out or in
Security
	Property left insecure (e.g. after a break-in)

If any of these circumstances occur, contact us using the Hjaltland Emergency Contact:

Hjaltland Emergency Contact
	07979 387566

If you cannot reach us on this number, call the appropriate contractor. However, you must advise us of the problem as soon as possible afterwards, otherwise we will not accept responsibility for the repair costs.