Office Closed for Easter Monday

Due to the Easter Monday bank holiday, our office will be closed all day on Monday 5th April. We will be back open again for business as usual at 9am on Tuesday the 6th April. All the staff at Hjaltland Housing would like to wish you all a very Happy Easter!

If you're a tenant & have an emergency repair within these times, please phone the out-of-hours emergency number on 01595 692387.

An emergency arises where there is danger to life or limb or serious damage to property. We aim to undertake emergency repairs within 6 hours & the following are emergencies:

• A failure in the mains electrical supply, other than a power cut

• A dangerous electrical fault

• A burst water pipe or water tank

• A blocked drain, if there is serious leakage

• A blocked or totally unusable WC, if there is only one in the house

• A property that is insecure, with a broken window or a damaged door, following an event such as a break-in or possibly storm damage

An emergency also arises if someone is locked in or locked out if the person:

• Is elderly or disabled

• Has other special needs

• Is a young child

For all other tenants; being locked out due to a loss of keys is not an emergency and the replacement of keys will need to wait until our office is open.

For all other queries, please contact us once we're back open again.