"I was very impressed to find the Hjaltland workman there, much sooner than I anticipated. What your colleague has done is marvellous! The clients are delighted and I think that what he has achieved has much exceeded their expectations. The handrail is actually a lovely bit of work and really quite attractive!"
Senior Care@home Worker on behalf of clients
"We are very happy with our new kitchen, I felt that I should email to make comment on the quality of the work of the two joiners and the chap that fitted the tiles. All three gentlemen have done outstanding work, as well as being extremely courteous, they worked in a clean and tidy manner. I would appreciate it if you would pass on our thanks for their excellent work."
Tenant happy with their new kitchen.
"Thank you so much for coming out and sorting it for me at such short notice. He was very fast and the work was done so well."
Tenant satisfied with repair
"I was completely gobsmacked and delighted that the repair was completed in under an hour from me reporting it! Amazing service and the doors are back to as good as new. Many thanks."
"I just wanted to tell you about Bryan and the fantastic job he has done at my dad's today! I'm extremely impressed and there's not one spec of dirt left behind him! He was friendly and professional (even entertained my two year old who was trying to help him!) Well done and thanks a million!"
Family of OSS Client
"Excellent Jobs done again by Larry. He really is a fine soul!"
Tenant at Kirkhus, Scalloway.
"Being a time served joiner myself, I can say that Bryan is a first-class tradesman."
Satisfied One Stop Shop Client
"Mr Gear has completed a very high quality fitting of rails to my home. A competetant and tidy job by a cheerful and helpful tradesman. A credit to your organisation."
Satisfied One Stop Shop client
"Hi Estelle, thank you so much for all the housing places you have contacted on my behalf. I have only now, after going back into your email, realized how many!!! You are 'truly special and then some' and much appreciated. Thank you, again!!!"
"Bryan worked so quickly and cleared up everything after himself. The handrails are perfect and make such a difference. Thank you."
One Stop Shop Client
"Many thanks for arranging for our hot water to be reinstated-we had it completed only 2 hours after phoning Hjaltland, we really appreciate the quick service and hard work."
"Thank you - Bryan is an outstanding handyman polite, cleans up after the work is done. Thank God for workmen like him. The very elderly would feel safe with him. The work carried out is to the highest standard and completed in remarkable short time. Your men don’t hang around!! "
A satisfied One Stop Shop Customer
"Larry is a very good worker, never stops."
Had a new front door fitted
"The contractor turned up within ten minutes of my call. Excellent!"
Reported that they had no hot water.
"Brilliant, he was here within a few hours of my call to you."
Reported a faulty electrical socket.
"We are still in love with our new home. We waited a long time for a house but it was well worth the wait! We are very fortunate to have such a big garden too! We find the staff at Hjaltland Housing very helpful and friendly. Any problems have been dealt with as quickly as possible."
New Scheme at Marthastoon in Aith
"The property has made a huge difference in all aspects of caring for our children with disabilities. It has made life much easier as we have wheelchair access to all areas and no longer have to lift the children around the house. Thank you very much for all the effort and hard work. It has all been worth it."
New Scheme at Skerpalea in Sandwick
Find details of our allocation policy, and learn how to apply.How to apply for housing
Find out if a needed repair is covered by the 'Right to Repair' scheme or classed as an emergency.Request a repair
Find helpful advice on how to pay for rent and how to set up a direct debit.How to Make a payment
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