Contact Us

Please contact us with your questions or queries. Either fill in the following form, or use any of the other contact methods listed below.

You can contact us in any of the following ways:

Office opening hours

Please note that due to the Coronavirus pandemic, our offices will be closed to the public. Staff will still be available via phone or e-mail during the office hours stated.

Monday - Friday: 9:00am - 1:00pm and 2:00pm - 5:00pm

Saturday & Sunday: Closed

In person or by post

Hjaltland Housing Association Ltd.
2 Harbour Street
Lerwick
Shetland
ZE1 0LR

By phone

(01595) 69 4986

Emergency out of hours

(01595) 69 2387

By email

mail@hjaltland.org

Or by using our online contact form below:

Contact Form

Apply for a House

Find details of our allocation policy, and learn how to apply.

Apply for a House

Request a Repair

Find out if a needed repair is covered by the 'Right to Repair' scheme or classed as an emergency.

Request a Repair

How to Make a Payment

Find helpful advice on how to pay for rent and how to set up a direct debit.

How to Make a Payment

Make a Complaint

If you’re unhappy with any aspect of the service we provide, we want to know. Sometimes, of course, there may simply be a misunderstanding, but the sooner it’s resolved, the better.

Make a Complaint

Testimonials

Bryan worked so quickly and cleared up everything after himself. The handrails are perfect and make such a difference. Thank you.

Satisfied One Stop Shop Client

The property has made a huge difference in all aspects of caring for our children with disabilities. It has made life much easier as we have wheelchair access to all areas and no longer have to lift the children around the house. Thank you very much for all the effort and hard work. It has all been worth it.

Tenants response to our new development survey
All Testimonials