Contact Us

Please contact us with your questions or queries. Either fill in the following form, or use any of the other contact methods listed below.

You can contact us in any of the following ways:

Office opening hours

Please note that due to the Coronavirus pandemic, our offices will be closed to the public. Staff will still be available via phone or e-mail during the office hours stated.

Monday - Friday: 09:00 - 17:00

Saturday & Sunday: Closed

In person or by post

Hjaltland Housing Association Ltd.
6 North Ness Business Park
Lerwick
Shetland
ZE1 0LZ

By phone

(01595) 69 4986

Emergency out of hours

(01595) 69 2387

By email

mail@hjaltland.org

Or by using our online contact form below:

Contact Form

Apply for a House or a Transfer

Find details of our allocation policy, and learn how to apply.

Apply for a House or a Transfer

Request a Repair

Find out if a needed repair is covered by the Right to Repair scheme or classed as an emergency.

Request a Repair

How to Make a Payment

Find helpful advice on how to pay for rent and how to set up a direct debit.

How to Make a Payment

Make a Complaint

If you’re unhappy with any aspect of the service we provide, we want to know. Sometimes, of course, there may simply be a misunderstanding, but the sooner it’s resolved, the better.

Make a Complaint

Testimonials

Being a time served joiner myself, I can say that Bryan is a first-class tradesman.

Satisfied One Stop Shop Client

We would like to take this chance to thank you for all the works you have carried out and for the kindness, consideration and care your workman Bryan has shown whilst working at our home. He was a very polite, methodical, hardworking, tidy and neat young man who showed great sensitivity whilst dealing with my partner who suffers from mental as well as physical disabilities and this was much appreciated. This young man is a credit to you.

Partner of One Stop Shop Client
All Testimonials