MyTenancy

MyTenancy is an online portal where you can access information relating to your tenancy 24 hours a day, 7 days a week.

MyTenancy is an online portal where you can access information relating to your tenancy 24 hours a day, 7 days a week.

This includes being able to view your rent balance and check recent transactions.

You can also order repairs, upload photos and make sure all of your contact details are accurate.

This is an easy and convenient way to access some of our publications, such as our annual report, our newsletters and any tenant consultation surveys.

To sign up, you will need your tenancy reference code (which we can supply you), whilst we will also need to make sure we have your correct email address registered on our system.

To find out more, please call our office on 01595 694986.

Apply for a House or a Transfer

Find details of our allocation policy, and learn how to apply.

Apply for a House or a Transfer

Request a Repair

Find out if a needed repair is covered by the Right to Repair scheme or classed as an emergency.

Request a Repair

How to Make a Payment

Find helpful advice on how to pay for rent and how to set up a direct debit.

How to Make a Payment

Make a Complaint

If you’re unhappy with any aspect of the service we provide, we want to know. Sometimes, of course, there may simply be a misunderstanding, but the sooner it’s resolved, the better.

Make a Complaint

Testimonials

We would like to take this chance to thank you for all the works you have carried out and for the kindness, consideration and care your workman Bryan has shown whilst working at our home. He was a very polite, methodical, hardworking, tidy and neat young man who showed great sensitivity whilst dealing with my partner who suffers from mental as well as physical disabilities and this was much appreciated. This young man is a credit to you.

Partner of One Stop Shop Client

The property has made a huge difference in all aspects of caring for our children with disabilities. It has made life much easier as we have wheelchair access to all areas and no longer have to lift the children around the house. Thank you very much for all the effort and hard work. It has all been worth it.

Tenants response to our new development survey
All Testimonials