Tenant Safety

As a responsible Housing Association we wish to provide you with advice and guidance for your safety within your home.

Asbestos Fact Sheet

Electrical Safety in the Home Fact Sheet

Fire Safety in the Home Fact Sheet

Detector Safety in the Home Fact Sheet

Legionella Safety in the Home Fact Sheet

Gas Safety in the Home Fact Sheet

Dampness and Condensation in Homes Fact Sheet

Operating Your Domestic CCTV Fact Sheet

Your Home Emergency Plan

Next in For Customers

Help & Support

Apply for a House or a Transfer

Find details of our allocation policy, and learn how to apply.

Apply for a House or a Transfer

Request a Repair

Find out if a needed repair is covered by the Right to Repair scheme or classed as an emergency.

Request a Repair

How to Make a Payment

Find helpful advice on how to pay for rent and how to set up a direct debit.

How to Make a Payment

Make a Complaint

If you’re unhappy with any aspect of the service we provide, we want to know. Sometimes, of course, there may simply be a misunderstanding, but the sooner it’s resolved, the better.

Make a Complaint

Testimonials

Many thanks for arranging for our hot water to be reinstated-we had it completed only 2 hours after phoning Hjaltland, we really appreciate the quick service and hard work.

Tenant satisfied with repair

"The workmen were helpful, tidy and as non-disruptive as possible. Cheerfully working in all weathers and clearing the site of any bruck or debris (not that there was much) every day at close of work=4 Stars"

Tenant satisfied with new roof works
All Testimonials