Authorised Contractor Documents

The authorised contractor documents are available for download and upload to our contractor management software, My Compliance.

Note: No contract or work orders will be issued unless the Association holds current information and insurances.

Find details of our allocation policy, and learn how to apply.

Apply for a House or a Transfer

Request a Repair

Find out if a needed repair is covered by the Right to Repair scheme or classed as an emergency.

Request a Repair

How to Make a Payment

Find helpful advice on how to pay for rent and how to set up a direct debit.

How to Make a Payment

Make a Complaint

If you’re unhappy with any aspect of the service we provide, we want to know. Sometimes, of course, there may simply be a misunderstanding, but the sooner it’s resolved, the better.

Make a Complaint

Testimonials

Hi Estelle, thank you so much for all the housing places you have contacted on my behalf. I have only now, after going back into your email, realized how many!!! You are 'truly special and then some' and much appreciated. Thank you, again!!!
Hjaltland Tenant

We would like to take this chance to thank you for all the works you have carried out and for the kindness, consideration and care your workman Bryan has shown whilst working at our home. He was a very polite, methodical, hardworking, tidy and neat young man who showed great sensitivity whilst dealing with my partner who suffers from mental as well as physical disabilities and this was much appreciated. This young man is a credit to you.
Partner of One Stop Shop Client

All Testimonials