Links to Energy Company Advice for Prepayment Customers

March 27th 2020

For tenants seeking advice on topping up their prepayment meters if they have to stay isolated for prolonged periods during the COVID-19 outbreak, the major energy suppliers now have advice on their websites.
We have posted the relevant links below, but should tenants have any other issues with your electricity supply at this time, please contact your electricity supplier directly. Contact numbers for the main suppliers are also below:

SSE: https://sse.co.uk/help/coronavirus-questions-and-answers
SSE contact number: 0345 026 2658

Scottish Power: https://community.scottishpower.co.uk/…/Coronav…/ta-p/15029…
Scottish Power contact number: 0800 027 0072

Bulb: https://help.bulb.co.uk/…/360040774891-Coronavirus-advice-f…
Bulb contact number: 0300 303 0635

EDF: https://www.edfenergy.com/coronavirus-advice
EDF contact number: 0333 200 5100

EON: https://www.eonenergy.com/coronavirus-update.html
EON contact number: 0345 303 3040

NPower: https://www.npower.com/help-and-sup…/coronavirus/prepayment/
NPower contact number: 0800 073 3000

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