Technical Advice

These days, houses contain more advanced equipment than ever before. Control systems for such things as central heating and hot water are more sophisticated than they used to be, offering more options.

Our technical staff will be happy to make an appointment to explain the features of any such equipment and make sure that you know how to get the very best from the systems we’ve installed in your home. Please click on the links below for technical advice on each component or system.

Dimplex Quantum Heating

Nibe F470 exhaust air heat pump

Nibe F410 exhaust air heat pump

Electrical Safety in the home

Titon Ventilation Unit

Fire Safety in the home

There will be more technical information added to this page in due course.

In this Section

Dimplex Quantum Heating

Technical advice on the Quantum Heating System.

Nibe F470 exhaust air heat pump

Technical advice on the Nibe 470 Heat Pump.

Nibe F410 exhaust air heat pump

Technical advice on the Nibe 410 Heat Pump.

Electrical Safety in the home

Some practical advice on electrical safety.

Titon Ventilation Unit

Fire Safety in the home

The Association is providing some fire safety advice and links to assist in raising the awareness of the dangers of fire in the home.

Apply for a House

Find details of our allocation policy, and learn how to apply.

Apply for a House

Request a Repair

Find out if a needed repair is covered by the 'Right to Repair' scheme or classed as an emergency.

Request a Repair

How to Make a Payment

Find helpful advice on how to pay for rent and how to set up a direct debit.

How to Make a Payment

Make a Complaint

If you’re unhappy with any aspect of the service we provide, we want to know. Sometimes, of course, there may simply be a misunderstanding, but the sooner it’s resolved, the better.

Make a Complaint

Testimonials

We would like to take this chance to thank you for all the works you have carried out and for the kindness, consideration and care your workman Bryan has shown whilst working at our home. He was a very polite, methodical, hardworking, tidy and neat young man who showed great sensitivity whilst dealing with my partner who suffers from mental as well as physical disabilities and this was much appreciated. This young man is a credit to you.

Partner of One Stop Shop Client

The property has made a huge difference in all aspects of caring for our children with disabilities. It has made life much easier as we have wheelchair access to all areas and no longer have to lift the children around the house. Thank you very much for all the effort and hard work. It has all been worth it.

Tenants response to our new development survey
All Testimonials